Founders Doing Customers Support? With Mike Hawkins
September 15, 2020
In this episode, we welcome Mike Hawkins the founder of Riddle to discuss how and why Tom was able to reach BOTH founders through their live chat when he was researching for a case study last year. We also hear Tom's top five customer support tips from running support for bCast over the past few months.
Full show notes here: https://saasmarketer.io/saas-customer-support
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This episode is sponsored by Mailtrap - an Email Delivery Platform designed for product companies that send at scale.
Guest submissions here: fame.so/cbe-guest
This episode is sponsored by Mailtrap - an Email Delivery Platform designed for product companies that send at scale.
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