Most property managers chase growth by signing every property they can find and treating bookings as transactional revenue opportunities. Shervin Jamshidpour built RestNest differently - starting with one friend's house in Kelowna, British Columbia, leveraging guest inquiries he couldn't accommodate to onboard new properties, and growing to 26 ultra-high-end vacation rentals by prioritizing relationships over rapid expansion. His first booking was $40,000 direct. Four years later, 99% of bookings still come direct with average nightly rates around $4,000. He doesn't chase mid-range properties or rely on OTAs. He actively caps growth between 30-50 homes because anything beyond would compromise the personalized service defining RestNest's competitive advantage. Shervin maintains year-round relationships with guests who text him for real estate advice - not just vacation bookings. He showed up at foreclosure court to pitch property management to auction winners. And he discovered luxury guests are actually easier to serve than budget travelers because they own high-end homes themselves and understand that expensive systems sometimes break. This episode is sponsored by Streamline.