Building a resilient RevOps function with Alana Kadden Ballon of Sprout Social
June 3, 2025
If you’re in RevOps today, you’re juggling real challenges: aligning cross-functional KPIs, automating insights without losing context, scaling systems without adding fragility—and doing it all while navigating AI disruption and economic uncertainty.
In this episode, Alana Kadden Ballon, VP of Revenue Operations at Sprout Social, shares how she’s built resilient RevOps functions that bend but don’t break.
From SDR at Salesforce to leading ops at Duo Security, Wiz, and now Sprout Social, Alana’s seen—and solved—the full range of challenges scaling SaaS orgs from $10M to $500M+.
You’ll hear her philosophy on making data actionable, embedding redundancy into your operating model, and rejecting silver-bullet thinking in favor of real, scalable systems.
In this episode, Alana Kadden Ballon shares her career journey from SDR at Salesforce to leading RevOps at high-growth organizations like Duo and Wiz, and now Sprout Social. With clarity and candor, she breaks down how modern RevOps leaders can evolve their teams, data strategy, and stakeholder alignment to meet today’s GTM challenges.
You’ll learn:
- Why over-relying on individual “heroes” creates brittle ops systems
- How Alana’s team spends more time fixing problems than finding them
- What a resilient data strategy actually looks like (hint: it’s cultural and technical
- Why change management is the real RevOps unlock
- The myth of the "magic tool" and what to do before you buy anything
- How to align post-sale incentives with sales without losing focus
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