New Digital Transformation: How L&D Can Learn From R&D And Triumph with AI-enabled Work
October 17, 2023
According to this week’s guest Steven Miller, the answer is the virtuous cycle of automation AND augmentation. Steven is a co-author of Working With AI. He has spent 40 years researching and working with cutting-edge technology, beginning with robotics in the 1980s at Carnegie Mellon University. For the last two decades, he has been deeply involved in digital transformations via academic, government, and industry arenas, working with teams in IT, L&D, R&D, executive leadership, and others.
The way we do work will change drastically in the next 10 years. And perhaps even greater change to our digital systems and daily operations is due another decade beyond that, thanks to the unprecedented potential of AI-enabled applications. How do we prepare ourselves… not only for a high degree of change to our jobs, but for the inevitable change that products, services, and the rest of business will be forced to undergo as markets evolve as well?
According to this week’s guest Steven Miller, the answer is the virtuous cycle of automation AND augmentation. Steven is a co-author of Working With AI. He has spent 40 years researching and working with cutting-edge technology, beginning with robotics in the 1980s at Carnegie Mellon University. For the last two decades, he has been deeply involved in digital transformations via academic, government, and industry arenas, working with teams in IT, L&D, R&D, executive leadership, and others.
Join us as we discuss:
- How automation of certain work, alongside augmentation of new work, is critical for building sustainable organizations and jobs
- What features of the R&D learning process should be adopted by L&D teams
- Why it’s important to move away from the mindset that L&D’s main role is to provide course content
- How a universal coaching mindset is key to building a “learning organization”
- The fact that learning must ultimately be done internally by an individual, and what this means for education societally
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Episode Resources
L&D In Action: Winning Strategies from Learning Leaders releases every other Tuesday, bringing you conversations from the best minds in Learning and Development.
Previous guests include: Simon Brown of Novartis, Ravin Jesuthasan of Mercer, Michael Lee Stallard of Connection Culture Group, Michelle Weise of Rise and Design and Dr. Nigel Paine of Learning Now TV.
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