The Dual Power of AI in RevOps: Opportunity and Responsibility with Navin Persaud
In recent years, AI has dominated headlines and boardroom discussions, presenting revenue leaders a critical challenge: How can they leverage AI’s power while maintaining the human elements that make RevOps successful?
In this episode of The B2B Revenue Executive Experience, host Cory Cotten-Potter is joined by Navin Persaud, VP of Revenue Operations at 1Password, to discuss how AI is transforming revenue operations, why the GTM Engineer role is becoming crucial for modern businesses, and practical strategies for balancing automation with human expertise.
In recent years, AI has dominated headlines and boardroom discussions, presenting revenue leaders a critical challenge: How can they leverage AI’s power while maintaining the human elements that make RevOps successful?
In this episode of The B2B Revenue Executive Experience, host Cory Cotten-Potter is joined by Navin Persaud, VP of Revenue Operations at 1Password, to discuss how AI is transforming revenue operations, why the GTM Engineer role is becoming crucial for modern businesses, and practical strategies for balancing automation with human expertise.
What You'll Learn:
- How to transition from sales to RevOps by developing empathy and understanding for sales challenges
- Why AI is simultaneously the scariest and most freeing tech in ops
- The critical role of GTM Engineers in orchestrating AI integration across revenue tech stacks
- How to balance caution with innovation when adopting AI in RevOps functions
- Why enrichment tools and deal intelligence represent the next frontier for AI in revenue operations
- Why curiosity is the essential trait for RevOps professionals in an AI-driven landscape
- How to manage team concerns about AI while fostering growth opportunities
Navin Persaud is the VP of Revenue Operations at 1Password, where he leads a team of 30+ RevOps professionals supporting a go-to-market organization of more than 450 people. With vast experience in SaaS and tech companies, including Fiix Software, Ceridian, and Vision Critical, Navin has established himself as a thought leader in revenue operations and AI integration. His expertise lies in simplifying systems, processes, and data to help teams acquire and grow customers more efficiently.
Whether you’re leading a B2B sales team, building out your revenue operations, or evaluating AI tools for your GTM motion, this episode delivers practical strategies you can use right now. Learn how top RevOps leaders are turning AI into a tool for predictable growth, lead generation, and sales forecasting - all without losing the human element that drives lasting revenue.
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