There are five generations in the workforce today, and every one speaks, communicates, and collaborates differently. You have to meet them all where they are—generally in their homes behind screens. 

While your personal brand used to be based on how you interacted with people in the real world, now, what happens on screen is your brand, and you need to invest in it.

In this episode of The Bridgecast, Scott interviews Patrick Kelley, Distinguished Architect at Zoom, who shares insights on optimizing online meetings and video conferencing. 

Patrick — also known as The Tattooed Nerd — discusses his background in technology, his role at Zoom, and the importance of audio and video quality in virtual communication. He’s an expert on the tools you likely use daily to communicate with peers, customers, and prospects. He provides practical tips for improving meeting etiquette, lighting, and background setup, emphasizing the need for both employees and employers to invest in quality equipment. 

Zoom helps people stay connected so they can get more done together. They set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but they didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center, and more, they bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.

Topics discussed in this episode:

·       Why practice and preparation are essential for effective communication.

·       Why preparation is key to successful presentations.

·       Why employers should invest in quality equipment for employees.

·       How every generation communicates differently in the workplace, and we need to adapt to each style.

·       Why audio quality is the most important aspect of video calls.

·       How lighting can significantly enhance video quality.

·       How personal backgrounds can reflect individual brands in meetings.

o   Why virtual backgrounds can detract from personal branding.

·       How a good camera can make a significant difference in video quality.

·       Why Investing in a decent microphone is affordable and impactful.

·       Leadership lessons Patrick has learned along the way.

·       Future predictions regarding AI.

About Patrick Kelley

Chief Technology Evangelist, Top 50 UCaaS Influencer, Published Author, Distinguished Architect, Public Speaker, Story Teller, Content Creator, Marketer, Sales Enablement Leader, and Donut Lover.

I help lead competitive enablement discussions with our customers.

Lead content creator

Sales Enablement Leader

Pre-Sales Engineer Lead

Public Speaker

Master of Ceremonies

Strategic Integration Leader

Technology Storyteller

Master of Webinars

The guy that answers the question “So who can lead this effort perfectly?”

Contact Patrick

Youtube. https://www.youtube.com/channel/UCAi8mVZlMS_9Mk2_R41VZWw

LinkedIn. https://www.linkedin.com/in/patrick-kelley-zoom/

Twitter. https://x.com/pkelley27