Join Lynell Gordon as she sits down with Mark Simpson, founder of Boostly and a leading expert in direct bookings. Mark shares proven strategies to help property managers cut commission costs, build guest loyalty, and drive repeat business through smart marketing and communication. From email marketing to community-building and the future of AI, this episode is packed with insights on growing a hospitality brand beyond OTAs.
This episode is sponsored by Bluetent.
In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Mark Simpson, the founder of Boostly and a global advocate for the #BookDirect movement. Mark has helped thousands of property managers increase direct bookings and build long-term guest relationships through strategic marketing, communication, and technology integration.
Together, they explore:
- How daily marketing routines can boost direct bookings
- The power of email marketing and why plain-text emails outperform flashy designs
- Why AI and automation will revolutionize guest communication
- The importance of building a guest community to drive referrals and repeat business
- How SMS and WhatsApp can improve guest experience and engagement
Markβs insights come from years of hands-on experience helping hospitality businesses grow. He breaks down practical steps that any property manager can implement to reduce reliance on OTAs and take control of their bookings.
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