The Bridgecast with Scott Kinka
Meeting the Challenges of Hybrid Work With Comcast Business Masergy's Chris MacFarland
July 31, 2023
http://www.bridgepointetechnologies.com | On this episode of The Bridge, I’m joined by Chris MacFarland, CEO of Comcast Business-Masergy. We’re talking about SD-WAN deployment and so much more! As a pioneer in software-defined...

http://www.bridgepointetechnologies.com | On this episode of The Bridge, I’m joined by Chris MacFarland, CEO of Comcast Business-Masergy. We’re talking about SD-WAN deployment and so much more!

As a pioneer in software-defined networking, Masergy is a leading secure cloud networking platform for global businesses. Acquired by Comcast Business in 2021, Masergy leverages artificial intelligence to enable superior application performance, offering SD-WAN, Security, UCaaS, and CCaaS solutions.

During our conversation, we discussed rollercoaster career rides, the need for mid-market connectivity and security as equal partners in hybrid work, generative AI, and the future of energy abundance. And in a moment of transparency, we also talk about lessons learned during the pandemic and things that he and they could have done differently.

Topics covered in this episode:

  • The acquisition of Masergy by Comcast and its integration into Comcast Business.
  • The strategic fit between Masergy and Comcast Business, filling a gap in the upper market and mid-market around solutions.
  • The challenges and excitement of the 19-month journey after the acquisition.
  • The potential for Comcast Business to be recognized as a major player in enterprise services and solutions in the future.
  • The rationale behind Comcast’s decision to bring Masergy into the fold was driven by the changing landscape of work and the need for advanced solutions that enhance cyber posture and support the cloud journey.
  • Comcast’s aspirations with Masergy to become the leading global supplier of secure networking in the world.
  • The changing landscape of work, hybrid work environments, and the importance of connectivity in the new office setup.
  • Why the return to the office has been challenging for many companies, with some experiencing talent leaving when announcing the return.
  • Hybrid working is likely to continue, and companies are adjusting to this new reality.
  • How the pandemic led to increased demand for cloud communications, video conferencing, connectivity, and cybersecurity services.
  • Why the cultural challenges for fully virtual companies may outweigh the technical challenges.
  • The challenges and lessons learned from transitioning to a hybrid work environment during the pandemic.
  • How Comcast Business and Masergy are working on solutions to enhance security and resiliency for remote and small office users.
  • Predictions for significant advancements in AI and its impact on personalized medicine, leading to longer lifespans and improved quality of life.

ABOUT CHRIS MACFARLAND

In today's episode, we have the pleasure of hosting Chris MacFarland, the CEO of Comcast Business | Masergy, a leading global private cloud networking and cybersecurity company. With an impressive career spanning notable organizations like BroadSoft and Allegiance Telecom, Chris is widely respected for his exceptional leadership skills, earning prestigious recognition such as Glassdoor Employees' Choice Top CEO. Beyond his professional achievements, Chris is actively involved in community service, serves on the boards of Compass Data Centers, Linear Labs, International Student Foundation and Tech Titans. Tune in as Chris shares his insights and experiences. And without further ado, let's dive into our conversation with this remarkable industry leader.

CONTACT CHRIS

Web. https://www.masergy.com/

LinkedIn. https://www.linkedin.com/in/cmacfarland/