The Hidden Threats to Food Delivery Apps—How Favor Protects 1M+ Customer Orders

In this episode of Food Tech Talk: Supply Chain Insights from Farm to Fork, host Lydia Adams explores critical cybersecurity challenges in the food delivery ecosystem with Pippin Wallace, Senior Staff Security Engineer at Favor Delivery. From protecting consumer data to securing the food supply chain, discover how modern security measures safeguard both customers and companies in an increasingly digital world. Learn essential strategies for defending against supply chain attacks, the emerging role of AI in security, and practical tips for building customer trust through robust security practices. Whether you're a food industry professional or a technology leader, this conversation delivers valuable insights on creating resilient systems while maintaining seamless customer experiences. 🌱 Introducing AskReg by Trustwell – Your AI-Powered Regulatory Assistant. From food safety to nutritional labeling, get fast, accurate answers backed by verified sources — across the U.S., Canada, EU, and more. Just $299/year – and get 25% off with code PODCAST25. To claim your discount, visit https://bit.ly/43B8gfH

Cybersecurity in food delivery platforms has become a critical frontier for protecting both consumer data and the integrity of our food supply chain.

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In this episode of Food Tech Talk: Supply Chain Insights from Farm to Fork, host Lydia Adams speaks with Pippin Wallace, Senior Staff Security Engineer at Favor Delivery, about the evolving cybersecurity landscape in food delivery and how companies can safeguard both their operations and customer data. The conversation explores how to secure food delivery platforms against emerging cyber threats and supply chain attacks, why application security must go beyond basic compliance to include proactive vulnerability management, and the critical role of Application Defense and Response (ADR) in preventing breaches. Pippin also shares why evaluating vendor security through direct engagement is more effective than relying on traditional questionnaires, and explains the importance of multi-factor authentication and password management for protecting customer information. He discusses how AI integration brings new security considerations to prevent unauthorized data exposure, highlights the need to balance robust protections with a seamless user experience, and emphasizes the value of educating consumers about security measures to build long-term trust and loyalty.

The discussion highlights how food delivery platforms must protect against both traditional cybersecurity threats and emerging challenges unique to the food supply chain, while maintaining customer trust and operational efficiency.