Customers Who Click: How DTC Leaders Turn Traffic into Revenue
Why Live Selling Still Works
June 16, 2026
Nick Mertz, President and CEO of Pins and Aces, joins Will Laurenson to discuss how he built a golf brand that is approaching $30 million in annual revenue. They explore profitable scaling, customer acquisition, TikTok Live, Whatnot, licensing partnerships and the power of community-driven ecommerce. Nick shares how Pins and Aces uses limited drops, paid memberships and live shopping events to drive loyalty and growth while keeping acquisition costs under control. If you're interested in ecommerce, brand building, customer retention and organic marketing strategies that actually work, this episode offers practical lessons from a rapidly growing business.
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- Follow Nick Mertz on LinkedIn
- Follow Will Laurenson on LinkedIn
- Check out Pins and Aces
- Check out Customers Who Click

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