In this episode of Food Tech Talk: Supply Chain Insights from Farm to Fork, host Lydia Adams sits down with Dom Mitial, VP of Food Safety, Quality, and Regulatory at Goldbergs Group, to discuss how to build a strong food safety culture while driving business growth. Dom shares practical strategies for fostering cross-functional collaboration, gaining executive buy-in, and leading transformational food safety teams. The conversation explores actionable insights on balancing compliance with business objectives, navigating the unique challenges of airline catering, and integrating emerging technologies into food safety programs.

Dom emphasizes the importance of transitioning from transactional to transformational leadership, where understanding individual working styles and building strong relationships across departments are key to creating a sustainable food safety culture. He introduces a diplomacy framework for aligning food safety requirements with business goals, demonstrating how separate quality and compliance teams can work together without conflicts of interest.

Listeners will learn how to maintain accountability without micromanagement through service level agreements, strategically integrate AI tools while preserving essential human expertise, and navigate the heightened safety protocols required in airline catering, where recall abilities are limited. Dom underscores the importance of humility and influence without authority as essential traits for food safety leaders looking to effect lasting cultural change in their organizations.

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