On this episode of The Bridge, I’m joined by Gary Sorrentino, CIO at Zoom. We’re talking about how 2020 changed everything and what the future of collaboration and productivity looks like in today’s world.
Zoom’s frictionless communications platform is the only one that started with video as its foundation, and they have set the standard for innovation ever since. That’s why they’re an intuitive, scalable, and secure choice for large enterprises, small businesses, and individuals alike.
During this episode, we talk about the hard questions employers must ask themselves before asking employees to return to work in the office and what the impacts on collaboration and productivity might be from these decisions.
We also dive into how Zoom went from a noun to a verb, its evolution from a meeting app to a platform providing solutions for employees, customers, and developers, their goal of shaping the future of work, productivity and collaboration, and so much more.
Topics covered in this episode:
● Gary’s experience in the technology and finance industries.
● The role of Global CIO at Zoom and the importance of understanding client needs in providing practical solutions.
● The responsibility that comes with providing a technology that has changed how we work since 2020.
● Expanding Zoom’s platform to provide solutions that eliminate or decrease burnout and increase productivity.
● How Zoom had to adapt culturally to overcome challenges during the pandemic.
● The need for upskilling employees to work differently rather than simply training them.
● The importance of earning employees' commute by creating a collaborative environment that people want to come to.
● The difficulty of measuring productivity for knowledge workers and the problem of proximity bias in the workplace.
Predictions for the next 18-24 months.
ABOUT GARY SORRENTINO
Gary Sorrentino serves as Zoom’s Global CIO, after spending over two years as our Global Deputy CIO. A former Managing Director for J.P. Morgan Asset & Wealth Management, Gary was the Global Head of Client Cyber Awareness and Education.
For over 12 years, Gary was the Chief Technology Officer for J.P. Morgan AWM’s global technology infrastructure initiatives, where he managed its Data Privacy program and was responsible for Infrastructure, Application and End User Technology Production Support. In 2014, he assumed a new role as the lead for their Cybersecurity efforts and developed a firm wide “Protect the Client” Cyber program designed to raise cybersecurity awareness among employees and clients.
With almost 40 years of experience in Information Technology, Gary has served in various other IT leadership positions in firms across the financial services industry. Prior to joining J.P. Morgan in 2005, Gary was Head of Global Infrastructure and Head of Technology Efficiencies at Citi Private Bank, where he was responsible for Global Infrastructure Support and strategic technology initiatives. Other roles he has held include Global Technology CFO at Credit Suisse and North America IT Controller at UBS.
CONTACT GARY
FACEBOOK: https://www.facebook.com/zoom/
INSTA: https://www.instagram.com/zoom/?hl=en
TWITTER: https://twitter.com/Zoom
LINKEDIN: https://www.linkedin.com/in/garysorrentino/
LINKEDIN: https://www.linkedin.com/company/zoom-video-communications/mycompany/verification/