AI in hotels: Past the hype and into practice with Madeline Bushbeck of Mews
May 13, 2026
98% of hoteliers use AI. Few use it well. They’re still plugging in tools that don't really understand how their property operates. Madeline Bushbeck understands this better than anyone, as she leads the strategy and roadmap for agentic AI product initiatives at Mews. Madeline joins Matt to talk about AI strategy in hospitality: where to start, what to automate, what to keep human and how to make AI work the way your property needs it to.
98% of hoteliers use AI. Few use it well. They’re still plugging in tools that don't really understand how their property operates. Madeline Bushbeck understands this better than anyone, as she leads the strategy and roadmap for agentic AI product initiatives at Mews. Madeline joins Matt to talk about AI strategy in hospitality: where to start, what to automate, what to keep human and how to make AI work the way your property needs it to.
Madeline Bushbeck is Senior Product Manager at Mews, where she leads the strategy and roadmap for Mews agentic AI product initiatives. She joined Mews through the acquisition of DataChat, where she spent five years in the data and AI space.
Learn more about the podcast here: https://hubs.ly/Q0350wrf0
#hoteltech #hospitalitypodcast #mews #hotelmanagementsystem #pms #hotelrevenue
#hoteltech #hospitalitypodcast #mews #hotelmanagementsystem #pms #hotelrevenue
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