Have you ever noticed that being an entrepreneur and an IT leader require nearly the same skills?
On this episode of the Bridgecast, Scott sits down with Ryan DiRocco, CTO of Performive. We explore that intersection and how experience and mentorship play critical roles in both realms. We discuss why mentorship is essential—not just when you lack specific skills but even when you think you’ve covered them.
It's a lot like using an MSP to deliver a product. Sure, you could go it alone, but sometimes it's worth paying more to avoid costly mistakes. Like an MSP, mentorship can save you time, money, and headaches.
Ryan discusses his extensive background in technology, the evolution of Performive, and the importance of customer service in tech solutions. He also shares insights on navigating the mid-market landscape, the role of VMware, and the significance of leveraging hyper scalers and Desktop as a Service (DaaS) for business efficiency. The conversation also touches on lessons learned from past experiences and predictions for the future of IT infrastructure.
Performive partners with growing mid-sized companies by delivering secure, VMware-based cloud solutions, on-demand engineering resources, and 24/7/365 Devoted Customer Support. They meet their customers’ needs through VMware cloud solutions, data protection, and managed security services. With a consistent global platform to leverage, these medium-sized businesses now have access to solutions that simplify their day-to-day operations. Their customers’ internal IT teams are now entirely focused on driving innovation and business solutions in this demanding, ever-changing, technology-focused era.
Topics discussed in this episode:
· Why experience is invaluable in navigating business challenges and how mentorship can guide entrepreneurs.
· Why understanding customer pain points is crucial for success.
· Why the mid-market has unique challenges that require tailored solutions.
· Why VMware plays a significant role in many mid-market organizations.
· Why cost control is essential in managing IT budgets.
· How DaaS can provide predictable costs and security for organizations.
· How leveraging hyperscalers can optimize workload management.
· Why redundancy in infrastructure is critical to avoid failures.
· Why customer service should be at the core of technology offerings.
About Ryan DiRocco
Ryan DiRocco is an expert in networking and enterprise operations with more than two decades of experience within the IT and managed services sector. He brings deep knowledge in virtualized environment architectures, efficiencies, and operations to lead the Performive technical teams. Having built a solid foundation within the managed services space, Ryan’s experience and dedication is a key component of the Performive team.
The smooth operation of Performives’ global workloads is Ryan’s chief goal. Additionally, he guides engineering and technical product development across the brand.
Contact Ryan
LinkedIn. https://www.linkedin.com/in/ryan-dirocco-5453447/