Welcome to a brand new episode of Voice Activated: Tuning Employee Insights At Work. Our host Sean Fitzpatrick, CEO of TalentMap is joined by Michael Trevino, a Human Resources Manager for Parking Management Company (PMC), to discuss what really happens when you trade your uniform for a suit.

What You’ll Learn:

How to effectively translate military leadership experience into private-sector success
Why providing specific feedback during hiring processes can transform veteran recruitment
The critical differences between military and private sector organizational cultures
How to build trust and credibility when transitioning between leadership environments
Why customer experience and employee care are intrinsically linked in service industries
How to create effective feedback mechanisms that drive performance and engagement

Michael Trevino is a Human Resources Manager for Parking Management Company (PMC)'s Savannah Region, where he leads people strategy across multiple hospitality-based parking operations. With over eight years of experience as a trainer, mentor, and leader in the US Marine Corps, Michael brings unique insights into leadership transitions from military to private sector environments. His expertise spans rebuilding underperforming units, developing training programs, and managing large-scale operations across the Southeast US.

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Highlights and YouTube Chapters:

[00:00] Introduction
[03:03] Why Michael Joined the Military
[07:07] The Toughest Test of Resilience
[12:14] Getting the Key to the City and Serving the Community
[15:08] No Chain of Command in Civilian Life
[28:43] What is PMC?
[35:32] Hustle, Respect, and Little Details Matter
[43:21] One Thing CEOs Should Change for Veterans
[48:34] Why PMC Cares Is More Than a Tagline

Episode Resources:

Michael Trevino on LinkedIn: https://www.linkedin.com/in/michael-trevino-a0684254/
Parking Management Company on LinkedIn: https://parkingmgt.com/
Sean Fitzpatrick on LinkedIn: https://www.linkedin.com/in/sean-j-fitzpatrick/?originalSubdomain=ca
TalentMap Website: https://talentmap.com/