Difficult Employees, Emotional Intelligence and Motivation with Paula Browning
October 10, 2024
In this episode of AltitudeX: The Business Leaders' Podcast, Holly Clarke and Paula Browning dive into a lively chat about the real heart of business leadership—emotional intelligence. Paula, a powerhouse in operations and strategy, shares her personal leadership journey, filled with moments of learning and growth. From the power of truly listening to understanding what makes each team member tick, they get real about the difference between just managing people and really leading them. Packed with relatable stories and down-to-earth advice, this episode is a must-listen for any business leader looking to boost their emotional intelligence and build stronger, more connected teams with high motivation.
In this episode of AltitudeX: The Business Leaders' Podcast, Holly Clarke chats with Paula Browning, a dynamic leader who’s mastered the art of business leadership through empathy and emotional intelligence. Paula takes us through her personal journey, from navigating her early days as a leader to discovering how understanding people’s needs and personalities unlocks their full potential.
She breaks down the difference between leadership and management—leaders inspire the vision and motivate teams, while managers ensure it gets done—and shares practical tips on how to boost your emotional intelligence. With personal stories, she shows how building trust and strong relationships, even in today’s remote work world, leads to happier, more cohesive teams with high motivation.
Whether you’re an experienced leader or just starting out, Paula’s candid insights and practical advice will give you a fresh perspective on how emotional intelligence can shape your leadership style—and even help with your personal growth. Don’t miss this engaging conversation!
Episode resources:
Highlights:
03:34 - What is Emotional Intelligence?
05:07 - The Power of Knowing Your Team
18:00 - The Generational Shift in Emotional Intelligence
38:14 - Choosing the Harder Road for Growth
54:38 - Decoding Body Language on Video Calls
01:09:09 - The Invisible Leader: Influence Without Title
05:07 - The Power of Knowing Your Team
18:00 - The Generational Shift in Emotional Intelligence
38:14 - Choosing the Harder Road for Growth
54:38 - Decoding Body Language on Video Calls
01:09:09 - The Invisible Leader: Influence Without Title
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