Customers Who Click: How DTC Leaders Turn Traffic into Revenue
From DTC to Costco: What It Really Takes to Earn Retail Trust
February 12, 2026
Dan Griffiths, CEO of Lume, joins Will Laurenson to unpack what it really takes to scale a DTC brand into a nine-figure, omnichannel business. They explore how AI is changing content creation, why hands-on execution still matters, and how fulfilment and 3PL strategies must evolve as order volumes grow. Dan also shares hard-earned lessons from expanding into major retailers like Target, Walmart, and Costco, the challenges of losing clean attribution in retail, and why building a new product category requires patience, data, and relentless focus.
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