Building a Safety Culture: Lessons from Aviation for Risk Management with James Benham
On the latest episode of Risk Management: Brick by Brick, Jason Reichl is joined by James Benham, founder of JBKnowledge and experienced pilot, who shares insights on innovation in insurance technology, aviation safety practices, and the importance of education in risk management.
On the latest episode of Risk Management: Brick by Brick, Jason Reichl is joined by James Benham, founder of JBKnowledge and experienced pilot, who shares insights on innovation in insurance technology, aviation safety practices, and the importance of education in risk management.
In this episode, Jason and James explore how AI and automation are transforming claims management, the value of knowledge sharing in risk mitigation, and the parallels between aviation safety and risk management practices.
To find out how TrustLayer manages risk so that people can build the physical world around us, head to
TrustLayer.io.
Podcast Host: Jason Reichl
Executive Producer: Don Halliwell
Episode Highlights:
- 00:00 - Intro
- 02:21 - Insurance Industry's Early Tech Adoption
- 04:03 - Leveraging Unstructured Data in Claims
- 09:33 - Teaching and Innovation in Insurance
- 12:32 - Education's Role in Risk Management
- 17:49 - Attracting Young Talent to Insurance
- 20:58 - Bootstrapping vs VC Funding
- 27:23 - Aviation Safety Culture and Risk Management
- 29:49 - Knowledge Sharing in Risk Management
- 31:14 - Decision-Making in High-Risk Situations
Episode Resources:
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