How AI is Making Families Better Healthcare Partners
July 17, 2025
Liz Jones and Darren Kilroy are joined by Steve Lewis, Founder & CEO of Nabu.ai, to explore how lived experience as a carer can drive meaningful healthcare innovation. From working with rock stars to advocating for his daughter Bowie, Steve shares how isolation, communication breakdowns, and the need for better patient experiences led him to create an AI-powered solution that puts families at the centre of care.
Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.
👉 At RLDatix, we understand that health and care is a complex landscape where technology must work hand-in-hand with human expertise. In our podcast, we explore how our commitment to safety and operational efficiency can improve the daily experiences of health and care professionals while keeping patient safety at the core of everything we do. 🎉
To find out more, visit rldatix.com 🏥
In this episode, Liz Jones and Darren Kilroy are joined by Steve Lewis, Founder & CEO of Nabu.ai, to explore how lived experience as a carer can drive meaningful healthcare innovation. From working with rock stars to advocating for his daughter Bowie, Steve shares how isolation, communication breakdowns, and the need for better patient experiences led him to create an AI-powered solution that puts families at the centre of care.
Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.
Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.
What You’ll Learn:
- How becoming a primary carer can be profoundly isolating and impact entire families
- Why healthcare communication often breaks down at the moments people need it most
- How lived experience can drive meaningful ideas and change
- How digital tools can support patients outside of clinical settings in ways that feel natural and useful
- The value of treating patients as people, especially in rare or complex conditions
- Why good technology can help patients feel more confident and better prepared
Steve Lewis is the Founder & CEO of Nabu.ai, a healthcare technology company focused on improving patient and family experiences through AI-powered communication tools. After a successful career in the music industry working with artists like Aerosmith and Lenny Kravitz, Steve's life was transformed when his daughter Bowie was born with significant medical challenges. This experience of navigating complex healthcare systems as a primary carer led him to develop solutions that address the real-world needs of families living with chronic conditions and disabilities.
👉 At RLDatix, we understand that health and care is a complex landscape where technology must work hand-in-hand with human expertise. In our podcast, we explore how our commitment to safety and operational efficiency can improve the daily experiences of health and care professionals while keeping patient safety at the core of everything we do. 🎉
Episode Resources
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