In this episode of Powering Procurement, hosts Sian Lloyd and Travis Crouch sit down with Sabrina Kelly, Contracts Management Specialist and Founder and Managing Director of B Plus Management Consultancy. Together, they explore the delicate balance between supplier collaboration and performance accountability, the transformative potential of AI in contract management, and practical strategies for building more inclusive procurement teams.

Sabrina has worked with suppliers and corporations across public and private sectors, helping them navigate the complexities of contract performance, risk mitigation, and supplier collaboration. Sabrina is also a Senior Contracts Manager for the UK Ministry of Justice, with a career spanning healthcare, energy, infrastructure, and government procurement.

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Understanding the business is the key to unlocking innovation and effective procurement. Without that deep understanding, organizations can struggle to move forward. Bringing the right, diverse voices to the table fosters creative solutions and removes roadblocks. Procurement plays a key role in aligning supplier relationships with broader objectives by setting clear expectations before contracts are signed. A proactive, collaborative approach ensures businesses stay agile, accountable, and positioned for long-term success.

AI is transforming procurement and contract management, making processes more efficient by handling complex documents and ensuring accuracy. While AI tools can automate tasks like contract analysis and bid responses, human interaction remains essential for strategic discussions and relationship management. Organizations adopting AI must navigate challenges like employee resistance and job security concerns. The key is to balance AI for efficiency while upskilling teams and ensuring people feel engaged and valued in the transition.

True diversity and inclusion require more than good intentions; they demand real, sustained action. Organizations must go beyond surface-level efforts and genuinely embrace inclusive practices, from diverse hiring panels to meaningful mentorship programs. When companies create space for underrepresented talent to be seen, heard, and supported, the impact is profound for the entire industry.