The rise of Gen AI in healthcare: Challenges, opportunities, and what's next
June 17, 2025
In this episode of Shaping Healthcare, host Laurel Rockall is joined by Kaushik Raha, Vice President, AI Practice at CitiusTech, and Harvey Ruback, Partner Solutions Architect at AWS, to explore how generative AI is reshaping healthcare. From decoding the differences between traditional and foundation model-based AI to tackling challenges like hallucinations and data privacy, they dive into real-world use cases, tools like HealthScribe and Bedrock, and what it takes to scale Gen AI responsibly.
In this episode of Shaping Healthcare, host Laurel Rockall welcomes Healthcare and Life Sciences experts Kaushik Raha and Harvey Ruback, for an in-depth discussion on the rapid rise of generative AI (Gen AI) in healthcare and what it means for the future.
Join them as they:
- Break down the difference between traditional AI and Generative AI using foundation models
- Explore how Gen AI is transforming key healthcare functions from clinical care to claims management
- Share real-world use cases across the healthcare and life sciences continuum
- Discuss challenges such as hallucinations, context limitations, and data privacy
- Introduce strategies like Retrieval-Augmented Generation (RAG) to enhance trust and accuracy
- Look ahead to innovations like Agentic AI and model distillation for future scalability
- Emphasize the importance of GenAI as a “co-pilot,” keeping humans at the center of decision-making