On this week’s episode of The Bridge, we sit down with Jeff DeVerter, CTO at Rackspace Technology to talk about achieving better business outcomes whether through leveraging new technology, hybrid work models or AI.
Rackspace Technology is the multi-cloud solutions expert. Their technical acumen with the world’s leading technologies and multi-cloud environments — across applications, data, and security — enables customers to grow their business, increase efficiency and deliver the future. They solve more than workload problems; they create business advantages. Their multi-cloud solutions expertise means customers are empowered to work faster, smarter, and ahead of what’s next.
During this conversation, we covered a lot of ground, including the history of Rackspace, AI technology, autonomous weapons,, acheving more desirable business outcomes and whether Microsoft is a friend or foe. We also talked about customers and how they consume technology, and how we as technologists get consumed by our tech.
Topics covered in this episode:
· How IT decision-makers should prioritize solutions that can create tangible business outcomes.
· The importance of focusing on business outcomes enabled by infrastructure solutions rather than just the technology itself.
· How the role of managed service providers (MSPs) is to bridge the gap between technology vendors and customers, helping connect business outcomes with the right technology solutions.
· Why the evolution of technology, such as AI and generative AI, doesn't eliminate the need for developers.
· How evaluating employee success in the context of hybrid work and the value of output versus work hours can create more positive business outcomes.
· The concept of productivity as a math equation and the importance of meeting deadlines.
· The impact of the pandemic as a catalyst for change and opportunities in reevaluating business processes.
· Misconceptions about AI and the need for human intelligence in development teams.
· Potential risks and benefits of AI, including concerns about runaway AI and the need for a pause in technological advancements.
ABOUT JEFF DEVERTER
Perhaps the best way to describe what I do is to say that I am fanatical about helping people and companies be more successful with technology. Perhaps, though, a better way to describe my approach to work would be to say that I’m passionate about helping people. These folks could be co-workers, customers, employees, or friends – meaning is found in making a positive impact in another’s life.
I’ve been working with cloud-based services and technologies for over 10 years and during that time, I've launched business units within companies, lead those units, functioned as the CTO for Microsoft Technologies, and in general - been the trusted advisor to business large and small in making Cloud-transformation decisions.
When I’m not working, I enjoy my wife and two sons in either San Antonio or our small place in the Texas hill country – outside of Bandera, TX, the cowboy capitol of the world. So, whether I’m helping restore our piece of Texas hill country paradise or help companies transform their business into the digital age – it’s ultimately about helping.
CONTACT JEFF
LinkedIn. https://www.linkedin.com/in/jdeverter/