The Advice That Made Property Managers Pull Over and Take Notes
June 30, 2026
Some years in vacation rental management leave you with a notebook full of advice you keep coming back to, and 2025 was one of them. In this special compilation of The Vacation Rental Show, host Lynell Gordon revisits sixteen of the year's most listened-to conversations and pulls out the moments that made operators pull over and take notes.
The episode moves through four themes that defined the year: building systems that last, putting the guest experience first, protecting your business from safety and payment risk, and remembering that property management is still a people business. You'll hear from founders, operators, advocates, and technologists across the short-term rental industry, each sharing operator-level advice you can act on.
Whether you're new to property management or a decade in, there's something here to challenge you or affirm what you already believed. Listen now on Apple Podcasts and Spotify, and stay in community with the best in the business.
2025 produced a year of real conversations on The Vacation Rental Show, and in this special compilation, host Lynell Gordon goes back through her notes. She revisits sixteen of the year's most listened-to episodes and the advice that made listeners pull over and write something down, organized around four themes that shaped the year in short-term rental.
What you'll learn:
- Why standardizing your systems matters before you scale your inventory
- How leading with guest experience lets revenue follow naturally
- What luxury and personalization actually look like in practice
- Why guest safety, advocacy, and payment risk can't wait until something goes wrong
- How disaster preparedness starts with protecting your own team
- Why authentic relationships remain the long game in property management
This compilation features advice from founders, operators, advocates, and technologists across the industry, including Jonathan Fonvielle, Angie Leone, Sue Jones, Eric Moeller, Rachel Alday, Milad Ghods, Kory Rankine, Grace Souter, Justin Ford, Scott Leggat, the team behind Hospitality Heroes, Matthew Gurley, Annie Holcombe, Mike Norde, Anne Gardner, Sofia Rossato, and Derreck Kayongo. Together they cover scaling, guest experience, safety, regulation, payment processing, leadership, and purpose.
The through-line is simple: build the right systems, put the guest first, protect what you've worked for, and stay in the community, because at its very best this industry doesn't compete, it collaborates. Subscribe to The Vacation Rental Show wherever you listen, leave a rating and a review, and share this with someone who needs to hear it. New conversations every Tuesday.
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The Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.
Check out the three most downloaded episodes:
- Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
- Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
- Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty
Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.
Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.
Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.
👉 Submit your question here: https://lnkd.in/eFy_6ssW
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The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:
- Scaling your vacation rental portfolio
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