Driving Adoption of Technology in Legal: The Role of Legal Ops with Carol Hopperton, Legal Chief of Staff at Vonage
August 22, 2024
Welcome to "Meeting of the Minds - The Legal AI Podcast," brought to you by Evisort. In this podcast, we explore the transformative world of legal AI, focusing on the innovative intersection of law, business, and technology. Join our hosts, Hal and Memme, as they engage with industry leaders, legal experts, and tech visionaries to uncover the latest trends, challenges, and opportunities in contract management and AI-driven legal solutions.
Our special guest today is Carol Hopperton, Legal Chief of Staff at Vonage. Join us as we explore the benefits of technology in the legal field and Carol’s personal experiences with implementing it. She emphasizes the importance of understanding the needs of different teams and customizing technology solutions to improve efficiency. Carol also provides insights on managing acquisitions and mergers successfully. If you're interested in learning how technology can enhance legal operations and drive business outcomes, this podcast is a must-listen.
Theme music: "Load" Copyright © 1996 by Hal Marcus.
Welcome to "Meeting of the Minds - The Legal AI Podcast," brought to you by Evisort. In this podcast, we explore the transformative world of legal AI, focusing on the innovative intersection of law, business, and technology. Join our hosts, Hal and Memme, as they engage with industry leaders, legal experts, and tech visionaries to uncover the latest trends, challenges, and opportunities in contract management and AI-driven legal solutions.
Our special guest today is Carol Hopperton, Legal Chief of Staff at Vonage. Join us as we explore the benefits of technology in the legal field and Carol’s personal experiences with implementing it. She emphasizes the importance of understanding the needs of different teams and customizing technology solutions to improve efficiency. Carol also provides insights on managing acquisitions and mergers successfully. If you're interested in learning how technology can enhance legal operations and drive business outcomes, this podcast is a must-listen.
With a distinguished career that spans prominent technology companies in both the US and UK, Carol has been instrumental in driving business and operational efficiencies through the strategic use of legal technology solutions. Her efforts in establishing a global Legal Operations function at Vonage and her transformative work as VP of Legal Affairs at New Voice Media, leading up to its successful sale to Vonage, underscore her innovative approach to modernizing traditional legal teams.
Carol's expertise in aligning commercial and legal support with business goals through automation, process improvement, and team restructuring has set new standards for legal departments aiming for scalability and responsiveness. Her insights into the future of legal tech, particularly in contract management and operational optimization, make her a leading voice in the field.
Episode Highlights
- 02:44 - Carol’s Journey
- 10:24 - Driving Adoption in Legal Organizations
- 15:22 - Extracting Valuable Data for Key Players
- 18:57 - Self-Service Workflow Tools
- 20:57 - The Benefits of Exposure to Multiple Specialist Areas
- 24:39 - Engaging with Non-Legal Teams
- 27:01 - Managing Acquisitions
- 33:22 - Future of Commercial Contracting
- 37:20 - Mindset Shifts with the Era of ChatGPT
- 41:27 - Advice for Young Legal Operations Managers
Episode Resources
- Carol Hopperton on LinkedIn
- Vonage Website
- Hal Marcus on LinkedIn
- Memme Onwudiwe on LinkedIn
- Evisort Website
Theme music: "Load" Copyright © 1996 by Hal Marcus.
Meeting of the Minds - The Legal AI Podcast is handcrafted by our friends over at: fame.so