Managing Cyber Security Challenges in the Retail Space with Ganjar Imansantosa, VP and CISO at Tropical Smoothie Cafe

Today's guest is Ganjar Imansantosa, VP and CISO at Tropical Smoothie Cafe, a nationally franchised quick-service restaurant. We discuss the challenges and solutions of implementing cybersecurity protocols in a shared risk environment between the brand and the franchisee. Ganjar covers multiple touchpoints, including managing cyber security in a shared risk environment, why the retail industry lags in adopting cybersecurity protocols, and maintaining customer data privacy at retail brands. He also covers the role played by legal teams in defining the cybersecurity strategy of an organization.

Welcome to this episode of the Emerging Cyber Risk podcast, brought to you by Ignyte and Secure Robotics, where we share our expertise on cyber risk and AI to help you prepare for the risk management of emerging technologies. We are your hosts, Max Aulakh and Joel Yonts. Today's guest is Ganjar Imansantosa, VP and CISO at Tropical Smoothie Cafe, a nationally franchised quick-service restaurant.

We discuss the challenges and solutions of implementing cybersecurity protocols in a shared risk environment between the brand and the franchisee. Ganjar covers multiple touchpoints, including managing cyber security in a shared risk environment, why the retail industry lags in adopting cybersecurity protocols, and maintaining customer data privacy at retail brands. He also covers the role played by legal teams in defining the cybersecurity strategy of an organization. We hope you enjoy this informative and fascinating episode!

Some of the topics discussed include:

Cybersecurity in a shared risk environment
Why the retail industry is falling behind other industries in adopting cybersecurity protocols
Customer data privacy at retail brands
The role of legal teams in defining Cybersecurity strategies

Ganjar Imansantosa Bio:

Ganjar Imansantosa is VP and CISO at Tropical Smoothie Cafe, a nationally franchised quick-service restaurant. He has over 25 years of experience leading information security teams at global brands like Ernst and Young, Arthur Anderson, and Dominos. As an information security leader, Ganjar assists enterprise technology leaders in defining and executing their information security strategies. He is equally passionate about safeguarding digital assets against emerging cyber threats while supporting the business in achieving its strategic goals.

Get to Know Your Hosts:

Max Aulakh Bio:

Max is the CEO of Ignyte Assurance Platform and a Data Security and Compliance leader delivering DoD-tested security strategies and compliance that safeguard mission-critical IT operations. He has trained and excelled while working for the United States Air Force. He maintained and tested the InfoSec and ComSec functions of network hardware, software, and IT infrastructure for global unclassified and classified networks.

Max Aulakh on LinkedIn

Ignyte Assurance Platform Website

Joel Yonts Bio:

Joel is the CEO and Research Scientist at Secure Robotics and the Chief Research Officer and Strategist at Malicious Streams. Joel is a Security Strategist, innovator, advisor, and seasoned security executive with a passion for information security research. He has over 25 years of diverse Information Technology experience with an emphasis on Cybersecurity. Joel is also an accomplished speaker, writer, and software developer with research interests in enterprise security, digital forensics, artificial intelligence, and robotic & IoT systems.

Joel Yonts on LinkedIn

Secure Robotics Website

Malicious Streams Website