User empathy while building customer support documentation with Domi Sinclair, Technical Writer at Collibra
Knowledgebase Ninjas
User empathy while building customer support documentation with Domi Sinclair, Technical Writer at Collibra
December 20, 2022
Domi Sinclair, Technical Writer at Collibra joins us in this episode of Knowledgebase Ninjas Podcast and talks about the relevance of user empathy in creating support documentation.
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