There’s a new C-Suite executive running the law firm game. Law firm operations are evolving beyond traditional management, with COOs emerging as crucial leaders in driving profitability and innovation in the legal industry. And, we’re exploring this phenomenon in the latest episode of Between the Briefs by Steno. Join hosts Adrian Cea and Joe Stephens as they sit down with Amanda Koplos, COO at Shuffield, Lowman and Wilson, PA, for an illuminating discussion on law firm operations and innovation. Backed by two decades of experience, Amanda shares invaluable insights on the future of billable hours, AI integration, and why mid-sized firms need strong operational leadership to survive. This episode offers practical wisdom and unique insights on transforming law firms into profitable enterprises while maintaining quality client service.