Reduce Workplace Stress with Mark Lewis and Hospitality Action - HOSPA Special [Part 2]
December 9, 2025
Content warning: This episode contains discussion of suicide and mental health within the hospitality sector. Listener discretion is advised.
In this episode of the Check In To the Future podcast, host Jane Pendlebury is joined by Mark Lewis, CEO of Hospitality Action, to discuss the newly released “Taking the Temperature 2025” report, which reveals crucial insights about the state of mental health and workplace culture in hospitality.
If you or someone you know is struggling, help is available:
UK: Call Samaritans on 116 123
US: Call or Text 988
Hospitality Specific support:
Hospitality Action: https://www.hospitalityaction.org.uk/
The Burnt Chef Project: https://www.theburntchefproject.com/
Content warning: This episode contains discussion of suicide and mental health within the hospitality sector. Listener discretion is advised.
In this episode of the Check In To the Future podcast, host Jane Pendlebury is joined by Mark Lewis, CEO of Hospitality Action, to discuss the newly released “Taking the Temperature 2025” report, which reveals crucial insights about the state of mental health and workplace culture in hospitality.
What You’ll Learn:
- Why understaffing has become the top workplace challenge
- How to address the concerning trend of 47% of workers viewing burnout as "part of the job"
- The critical role of technology in reducing workplace stress and creating operational efficiencies
- Why 78% feel more comfortable discussing mental health, yet 63% fear career impact
- How to bridge the gap between management training needs and employee support systems
Mark Lewis is the CEO of Hospitality Action, a leading charity dedicated to supporting individuals in the hospitality industry during times of crisis. With extensive experience in the hospitality sector, he has transformed the organization's approach to mental health support and employee well-being through initiatives such as the "Taking the Temperature” annual research report, launched in 2018. Under his leadership, Hospitality Action has developed critical incident training, employee assistance programs, and innovative support services, including welfare benefits advocacy and digital GP services.
Episode Resources:
If you or someone you know is struggling, help is available:
UK: Call Samaritans on 116 123
US: Call or Text 988
Hospitality Specific support:
Hospitality Action: Website