Healthcare Productivity and Patient Safety: Two Sides of the Same Goal

Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix. In this live episode from Patient Safety Congress in Manchester, Liz Jones and Darren Kilroy explore the critical intersection of productivity, patient safety and quality. They discuss new research on consultant job planning, the changing nature of clinical work, and why combining quantitative data with qualitative insights is essential for meaningful healthcare improvement. 👉 At RLDatix, we understand that health and care is a complex landscape where technology must work hand-in-hand with human expertise. In our podcast, we explore how our commitment to safety and operational efficiency can improve the daily experiences of health and care professionals whilst keeping patient safety at the core of everything we do. 🎉 To find out more, visit rldatix.com 🏥

Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix. In this insightful live episode from Patient Safety Congress in Manchester, Chief Customer Officer Liz Jones and Medical Director Darren Kilroy delve into one of healthcare's most pressing challenges: how to improve productivity whilst maintaining and enhancing patient safety in an increasingly complex care environment.

What You'll Learn:

The findings from groundbreaking research on consultant job planning across NHS England over five years
Why productivity problems aren't primarily about part-time working, but about the changing nature of clinical work
How quantitative data and qualitative clinical insight must work together to reveal the full story
The critical importance of small, proactive interventions in preventing patient harm
Why five minutes of risk mitigation at shift start can save hours of incident investigation later
How technology can enable clinicians to work smarter, not just harder
The essential role of cross-disciplinary collaboration between finance, clinical and risk teams
Why productivity, patient safety and quality are everyone's responsibility

This conversation was recorded following the Healthcare Financial Management Association (HFMA) event in London, where RLDatix soft-launched new research conducted with NHS England examining consultant job plans. The discussion reveals how clinical complexity has increased, how senior clinicians' time is being consumed by necessary but non-elective activities, and why this matters for the future of NHS productivity and safety.

Liz Jones serves as Chief Customer Officer at RLDatix, bringing extensive experience in healthcare transformation and customer engagement. Darren Kilroy, Medical Director at RLDatix and former NHS consultant, combines clinical expertise with data-driven improvement methodologies to drive meaningful change across healthcare systems.

👉 At RLDatix, we understand that health and care is a complex landscape where technology must work hand-in-hand with human expertise. In our podcast, we explore how our commitment to safety and operational efficiency can improve the daily experiences of health and care professionals whilst keeping patient safety at the core of everything we do. 🎉

To find out more, visit rldatix.com 🏥

Episode Resources

Liz Jones on LinkedIn
Darren Kilroy on LinkedIn
RLDatix Website
NHS England Patient Safety Website
How Team Job Planning Can Improve Clinical Services