Nick Makee on Why Customer Comes Before Process
August 28, 2025
Nick Makee is the Senior Director of Global Enterprise Sales Operations at Park Place Technologies. On this episode of the Go To Masters Show, he shares his customer-first approach to operations built from 11 years of cross-functional experience.Putting "customer before process" while maintaining operational integrityUsing AI to eliminate manual work and empower teams with better decision-making toolsBuilding scalable global operations that adapt to regional nuances without losing consistencyConnect with Nick: LinkedInFollow us: Linkedin | X
Nick Makee is the Senior Director of Global Enterprise Sales Operations at Park Place Technologies. On this episode of the Go To Masters Show, he shares his customer-first approach to operations built from 11 years of cross-functional experience.
Putting "customer before process" while maintaining operational integrity
Using AI to eliminate manual work and empower teams with better decision-making tools
Building scalable global operations that adapt to regional nuances without losing consistency
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