When Product Content Is Slowing Down Your eCommerce Growth with Lynn Herman
June 5, 2026
In this episode of the EcomOps Podcast, Lynn Herman, ABM Marketing Manager at Canto, explains why product content becomes an operational nightmare at scale, and how brands can use digital asset management, product information, automation, and AI to keep product launches moving without breaking everything behind the scenes.
When Product Content Is Slowing Down Your eCommerce Growth
Lynn Herman is an ABM Marketing Manager at Canto with extensive experience in digital asset management, product information management, and content operations. Before joining Canto, she worked at Image Relay, one of the early companies focused on combining product information and digital assets into one system.
Canto is a digital asset management platform that helps brands organize, manage, and distribute digital content from a centralized location. Its platform helps marketing, eCommerce, and creative teams create a single source of truth, improve content searchability, automate workflows, and keep product assets consistent across every channel.
- You Will Learn:
- Why product content becomes harder to manage as brands scale
- How marketplace requirements create content chaos
- Why every brand needs a single source of truth
- How outdated product content can hurt listings and increase returns
- Where AI creates the most value in content operations
- Why user-generated content matters more than ever
- How better content operations help teams launch faster
- Show Notes:
- (00:00:58) Meet Lynn Herman
- (00:02:52) Scaling Content Chaos
- (00:04:04) Multi Channel Headaches
- (00:06:22) Single Source of Truth
- (00:09:04) Content System Mindset
- (00:10:11) Listings Suppressed Risks
- (00:15:09) User Generated Content
- (00:17:37) Prompt Skills Investment
- (00:18:51) Question For Next Guest
- (00:19:26) Final Takeaways
- This episode is brought to you by B2Bware
- B2Bware by SyncSpider is a self-service B2B portal designed for manufacturers, distributors, and wholesalers that rely on complex pricing, ERP data, and large product catalogs, and don’t want to add more scripts. Try B2Bware today.
Let’s keep learning and growing together in the world of eCommerce!
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