Building a $100M+ commerce platform without the traditional playbook
November 5, 2025
Building the future of ecommerce isn’t about adding more tools; it’s about making complex systems work seamlessly together.
In this episode of the Ecommerce Toolbox: Expert Perspectives, host Kailin Noivo sits down with Ram Venkataraman, CEO of KIBO, to unpack how AI, composable architecture, and enterprise scalability intersect in the new era of digital commerce.
Building the future of ecommerce isn’t about adding more tools; it’s about making complex systems work seamlessly together.
In this episode of the Ecommerce Toolbox: Expert Perspectives, host Kailin Noivo sits down with Ram Venkataraman, CEO of KIBO, to unpack how AI, composable architecture, and enterprise scalability intersect in the new era of digital commerce.
Ram shares KIBO’s approach to AI innovation, from designing agent-based frameworks that power customer engagement and configuration to balancing flexibility for developers with simplicity for users. Drawing on his journey from CTO to CEO, he breaks down how large organizations can reduce operational friction, improve personalization, and future-proof their tech stack.
Whether you’re leading a commerce platform, scaling enterprise technology, or exploring AI-driven architecture, this episode is a deep dive into what it takes to transform complexity into clarity and vision into execution.
What You’ll Learn
- How to implement a three-pronged AI strategy across product development, business scaling, and innovation acceleration
- The framework for deploying AI agents (Engage, Configure, Explain, and Tune) to enhance commerce platforms
- Why composability and decomposability are equally crucial in modern commerce architecture
- How to identify the right market fit for complex commerce solutions involving multiple inventory locations and SKU catalogs
- The strategic approach to building vs. buying vs. partnering in the age of AI-driven development
- Why AI-powered conversational commerce won't entirely replace traditional platform capabilities
- How to balance business productivity with developer flexibility in enterprise commerce solutions
- The evolution of AI adoption patterns between internal platform tools and customer-facing applications
Want to uncover hidden friction and convert more revenue? Click https://bit.ly/3WFEdAr to book a demo of Noibu — the ecommerce monitoring and experience analytics platform.
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