Adapting to change: Key trends shaping the payer landscape
August 15, 2024
In this episode of Shaping Healthcare, host Laurel Rockall is joined by Benjamin Heck, Senior Vice President of Citius Healthcare Consulting, to discuss the critical trends and strategies shaping the payer landscape in today's rapidly evolving Healthcare sector. They explore the impact of digital transformation, the rise of consumerism, the transition to value-based care, and the potential of AI in reshaping payer operations and member experiences.
In this episode of Shaping Healthcare, host Laurel Rockall welcomes Benjamin Heck, Senior Vice President ofCitius Healthcare Consulting, for an in-depth discussion on the transformative trends and strategies in the Healthcare payer sector.
Join them as they:
- Delve into the current dynamics reshaping the healthcare industry
- Explore the impact of digital transformation on payer operations and patient care
- Discuss the rise of consumerism in Healthcare and its implications for payers
- Examine the challenges and opportunities in transitioning to value-based care models
- Analyze the potential of AI in enhancing payer operations and member satisfaction
- Consider the essential skills and focus areas for payer executives navigating these complex challenges
Benjamin Heck brings over two decades of experience in the healthcare technology sector, with a distinguished career spanning pivotal roles across health plans and consulting firms. As the Senior Vice President, Citius Healthcare Consulting, Benjamin leads efforts to drive strategic growth and operational excellence in the rapidly evolving healthcare landscape. His expertise in navigating the complexities of the payer market, coupled with his visionary approach to leveraging Data Analytics and AI, positions him at the forefront of industry innovation.
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