Why AI Is Rewriting the Rules of Technical Writing
September 16, 2026
Documentation and localization aren’t separate functions. They’re interconnected systems that determine how global customers experience your product, and treating them as siloed departments leaves significant value on the table. In this episode of The Agile Localization Podcast, host Stefan Huyghe sits down with Yaakov Simon, Documentation Manager at Cato Networks, to dive into how technical documentation is being reshaped in the age of AI.
The views, thoughts, and opinions expressed in this podcast are solely that of the speaker and do not reflect the views, opinions, policies, or position of Crowdin.
Documentation and localization aren’t separate functions. They’re interconnected systems that determine how global customers experience your product, and treating them as siloed departments leaves significant value on the table. In this episode of The Agile Localization Podcast, host Stefan Huyghe sits down with Yaakov Simon, Documentation Manager at Cato Networks, to dive into how technical documentation is being reshaped in the age of AI.
Talk to an expert: https://crowdin.info/4avcwKU
Talk to an expert: https://crowdin.info/4avcwKU
What You’ll Learn
- How to position documentation as a reactive-proactive partnership with support teams
- The value of tools like Crowdin for gathering feedback from local subject matter experts
- How AI is enabling technical writers to create content that influences purchasing decisions at the C-level
- Practical frameworks for measuring documentation success beyond page views
- The Model T versus Ferrari approach to content strategy
- How to build a documentation practice from scratch when joining an organization without one
Yaakov Simon is the Documentation Manager at Cato Networks, a leader in the SASE (Secure Access Service Edge) space, where he leads the team responsible for product documentation and localization. With 18 years of experience in technical writing, Yaakov previously spent time at Check Point, where he documented security appliances and served as Localization Manager for the product organization. His career spans the full breadth of technical content, from API documentation and multilingual printed guides to AI-driven technical marketing content aimed at C-level decision-makers. A vocal advocate for evolving the role of the technical writer in the age of AI, Yaakov focuses on deep product expertise, cross-functional collaboration, and building documentation practices that create measurable value for both customers and the business.
If you enjoyed this episode, make sure to subscribe, rate and review on Apple Podcasts, Spotify and YouTube Podcasts, instructions on how to do this are here.
The views, thoughts, and opinions expressed in this podcast are solely that of the speaker and do not reflect the views, opinions, policies, or position of Crowdin.
Agile Localization is handcrafted by our friends over at: fame.so