When AI Feels Human: The Leadership Balance Ahead
June 11, 2025
Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.
In this episode, Liz Jones and Darren Kilroy explore the urgent questions NHS leaders must ask as AI moves closer to the heart of patient care. From recent policy changes to the democratisation of healthcare data, they examine the leadership choices, challenges, and balance ahead.
👉 At RLDatix, we understand that health and care is a complex landscape where technology must work hand-in-hand with human expertise. In our podcast, we explore how our commitment to safety and operational efficiency can improve the daily experiences of health and care professionals while keeping patient safety at the core of everything we do. 🎉
To find out more, visit rldatix.com 🏥
Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix.
As AI shifts closer to the heart of patient care, what questions should NHS leaders be asking now? Liz and Darren explore the leadership choices, challenges, and balance ahead.
In this episode, Chief Customer Officer Liz Jones and Medical Director Darren Kilroy dive deep into the evolving relationship between data, artificial intelligence, and human intelligence in healthcare delivery. Recorded ahead of the NHS Confederation Expo 2025, they explore recent healthcare policy developments, the democratisation of healthcare data, and the transformative impact of AI on patient experiences and clinical interactions.
What You'll Learn:
- How recent UK healthcare policy changes aim to address the normalisation of suboptimal care in urgent and emergency services
- Why the democratisation of healthcare data is driving unprecedented transparency and accountability across the NHS
- The critical distinction between data collection and intelligent data application in healthcare leadership
- How AI is creating surprisingly human-like interactions that are changing patient expectations
- Why maintaining data quality becomes more crucial as healthcare technology advances
- The essential balance between AI capabilities and human intelligence in clinical decision-making
- How healthcare leaders can adapt their roles to leverage new technological capabilities while maintaining human-centered care
👉 At RLDatix, we understand that health and care is a complex landscape where technology must work hand-in-hand with human expertise. In our podcast, we explore how our commitment to safety and operational efficiency can improve the daily experiences of health and care professionals while keeping patient safety at the core of everything we do. 🎉
Episode Resources
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