Map, Match, Meaning, Move: Emotional Intelligence as a Leader's Greatest Resource

Far too often, we classify our emotions as “soft” skills, effectively secondarizing them behind the skillsets we think of as critical to our work. Ironically, communication with others is perhaps one of the few “skills” almost all of us share across our professions, and practice every single day. This week, Dr. David Caruso joins the show to help us better understand how and why our bodies and brains experience emotions, as well as how we can best control and utilize them as managers, learning leaders, and human beings.

Far too often, we classify the way we conduct our emotions as “soft” skills, effectively secondarizing these capabilities behind the skillsets we think of as critical to our work. Ironically, communication with others is perhaps one of the few “skills” almost all of us share across our professions, and practice every single day. This week, Dr. David Caruso joins the show to help us better understand how and why our bodies and brains experience emotions, as well as how we can best control and utilize them as managers, learning leaders, and human beings.

Join us as we discuss:

The difference between Emotional Quotient (EQ) and Emotional Intelligence (EI), and why emotions belong within a category of intelligence
Why energy level may have a counterintuitive impact on one’s ability to learn
Cultural differences and “display rules” to understand when observing the emotions of others
Strategies for taking control of your emotions, such as parsing mood from feeling
How checking one’s emotions repeatedly can reduce the cognitive resources one has to attend to day-to-day tasks
How to address leaders with critical requests utilizing cognitive empathy
Emotional due diligence and researching others’ emotional habits before asking big things of them

L&D In Action: Winning Strategies from Learning Leaders releases every other Tuesday, bringing you conversations from the best minds in Learning and Development.

Previous guests include: Simon Brown of Novartis, Ravin Jesuthasan of Mercer, Michael Lee Stallard of Connection Culture Group, Michelle Weise of Rise and Design and Dr. Nigel Paine of Learning Now TV.

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