In the second part of this DroneCast episode, host John McLeod delves deeper into the complexities of implementing and managing drone programs in emergency medical services with Chris Lester, Division Chief at Austin-Travis County EMS. The conversation covers a wide range of topics, including the importance of interagency collaboration, strategies for navigating budget constraints and policy challenges, and the role of public perception in shaping drone programs. Chris shares insights on leadership in public safety, emphasizing the need for both humility and ambition. The discussion also explores future technological advancements in the field, such as drone-as-first-responder programs and the potential use of eVTOLs in emergency response.