Pride Yourself on Building Customer Relationships with Caleb Hannon, COO and Founder of Stay Lake Norman
June 13, 2023
Join Lynell Gordon and Caleb Hannon, COO and Founder of Stay Lake Norman, as they talk all about why they treat their customers like family; the value of taking calculated risks; as well as why you should never undervalue yourself.
In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Caleb Hannon, COO and Founder of Stay Lake Norman
Join them as they:
- Outline why they treat their customers like family
- Explain the reason they don’t have a pet-fee for guests
- Discuss the value of taking calculated risks and how they make for successful companies
Caleb has been the COO and Founder of Stay Lake Norman for nearly three years now. But what makes him so unique in the vacation rental industry is his diverse background as the Program/Operations Director for Capstone Climbing and Adventure, as well as being the Director of Recreations Sports and Student Wellness Center at the Midwestern State University.
Having been involved with so many sporting businesses, it gives him a rather unique perspective on the world of vacation rentals. It’s going to be a great episode!
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The Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.
Check out the three most downloaded episodes:
- Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
- Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
- Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty
Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.
Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.
Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.
👉 Submit your question here: https://lnkd.in/eFy_6ssW
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- Scaling your vacation rental portfolio
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