Should HR's main remit be to improve the performance and capacity of employees, so that the organization's resultant performance boost yields a better experience for the employees? Or should HR focus on improving the well-being and work experience of employees directly, regardless of the impact these endeavors have on company performance? Or... perhaps HR should operate somewhere in the middle? Even on a different spectrum of objectives?
If anyone can add clarity to this quandary, it's Jon Ingham. With nearly 20 years of consultative experience following decades teaching and working in high-ranking HR positions, Jon combines practical knowledge with strategic analysis and research. This week, he joins the show to demonstrate where and how HR impacts a business in terms of value add, and how we can frame our Human Resources goals to create the strongest organizational impact.
Join us as we discuss:
-Why it's important to establish common definitions around key business terminology (with some exceptions)
-How we can meet employees where they want to be met in terms of improving well-being and employee experience
-The impact of taking a people-centric and multi-sided Human Resources approach
-The degree to which HR should claim primary accountability for employee well-being
-Why determining a Learning and Development ROI may not be necessary (provided there are measures for qualitative feedback)
-The impact on HR duties of an increased focus on skills in the workplace
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