Hotel Moment
Max Starkov on the need for innovation & technology in the hospitality industry
September 1, 2021
1.73 million. The U.S. Bureau of Labor Statistics lists 1.73 million job openings in the hospitality and leisure industry.Too many jobs and no takers. What do we do as an industry?Max Starkov, a Hospitality & Online Travel Tech Consultant & Strategist has the answers. He talks with host Rey Rodriguez this week on the Hotel Moment podcast on what the labor shortage means for the industry.Max believes that the way out of the labor shortage is through innovation - in our hotels' business model, service delivery methods, and use of tech. And he has a list of ways on hand.From creative auxiliary services (think tickets to local attractions, on-site workout classes, or hosting local artist exhibits) to a la carte amenities, creativity is key to finding new ways to drive revenue and deliver services.Listen in. "It's a do-or-die situation we are in" says Max.

1.73 million. The U.S. Bureau of Labor Statistics lists 1.73 million job openings in the hospitality and leisure industry.

Too many jobs and no takers. What do we do as an industry?

Max Starkov, a Hospitality & Online Travel Tech Consultant & Strategist has the answers. He talks with host Rey Rodriguez this week on the Hotel Moment podcast on what the labor shortage means for the industry.

Max believes that the way out of the labor shortage is through innovation - in our hotels' business model, service delivery methods, and use of tech. And he has a list of ways on hand.

From creative auxiliary services (think tickets to local attractions, on-site workout classes, or hosting local artist exhibits) to a la carte amenities, creativity is key to finding new ways to drive revenue and deliver services.

Listen in. "It's a do-or-die situation we are in" says Max.



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Previous guests include: Shannon Knapp, CEO of Leading Hotels of the World (LHW), Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Carlo Del Mistro, Chief Digital Officer of Ennismore, Jason Pirock of Springboard Hospitality, and many more.

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