In this episode of Food Tech Talk: Supply Chain Insights from Farm to Fork, Lydia Adams speaks with Steven Ross Glass, a chartered environmental health practitioner and Global Food and Product Safety Director at JustEatTakeaway.com. Drawing from his journey from government inspector to tech industry leader, Steven discusses how technology is transforming food safety, particularly in the e-commerce space.

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Steven emphasizes allergen management as a top-tier hazard, explaining how they've developed multiple approaches to ensure accurate information - from full integration with strategic partners to AI-powered allergen prediction for small restaurant partners. He shares how they leverage machine learning and AI to fill data gaps, maintain integrity, and even detect potential food fraud before it happens.

Throughout the episode, Steven highlights the challenges of balancing comprehensive food information with limited screen space on mobile devices, advocating for tech-inspired interfaces that prioritize critical safety information. The conversation concludes with Steven's predictions for 2025, focusing on the crucial role of sustainable packaging innovation in the food industry's future.

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