The Undisputed Value of Personal Service with Andrew Loyd, Director of Loyd and Townsend Rose
August 1, 2023
In this episode of How We Grow: The Vacation Rental Show, we’re joined by Andrew Loyd, Director of Loyd and Townsend Rose. Together, he and Lynell get into what it’s like building a business in such a tight niche; why you should love what you do; and the undisputed value of personal service!
In this episode of How We Grow: The Vacation Rental Show, Lynell Gordon is joined by Andrew Loyd, Director of Loyd and Townsend Rose.
Join them as they:
- Discuss what it’s like building a business in such a tight niche
- Delve into the absolute importance of good, personal service
- Outline why the devils are in the details
- Talk about why you should always love what you do!
Loyd and Townsend Rose (LTR) is a boutique luxury rental agency providing private client concierge travel services and destination management consultancy (DMC) for the UK and Ireland, specializing primarily in castles, mansions, country cottages, and ancestral homes. He is also a founding member and the Director of The Bespoke Travel Club, and previously worked for eight years managing private estates in the US and Canada.
Episode Highlights:
[02:16] Building a Niche
[05:53] The Devil is in the Detail
[10:46] Love What You Do
[15:20] Focus on Personal Service
If you enjoyed this episode, make sure to share:
[02:16] Building a Niche
[05:53] The Devil is in the Detail
[10:46] Love What You Do
[15:20] Focus on Personal Service
If you enjoyed this episode, make sure to share:
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The Vacation Rental Show: How We Grow is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:
- Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
- Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
- Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty
Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.
The Vacation Rental Show: How We Grow reaches thousands of property managers worldwide. We're particularly interested in perspectives on:
- Scaling your vacation rental portfolio
- Optimizing guest experiences
- Revenue management strategies
- Industry trends and market insights