Streamlining Guest Experience with AI and Digitization: Insights from Francois Gouelo of Enso Connect
October 10, 2023
Join Lynell Gordon and Francois Gouelo as they deep dive into how streamlining guest communication and providing accurate responses can help amplify the guest experience. Learn how a unified messaging platform can enhance property management while creating a personalized guest experience.
In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Francois Gouelo, Co-Founder and CEO of Enso Connect.
Join them as they discuss:
- The role of AI in enhancing guest experience
- Centralizing guest data by building guest personas and history
- Offering a unified platform for all stages of the guest journey
Francois is the Co-Founder and CEO of Enso Connect. He leads a team of passionate and innovative professionals who are transforming the hospitality industry with their guest experience platform. The platform leverages smart home devices and AI communication to provide a seamless and personalized experience to homeowners, property managers, and guests while increasing efficiency and revenue.
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The Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.
Check out the three most downloaded episodes:
- Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
- Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
- Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty
Got a question for The Vacation Rental Show?
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Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.
Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.
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