Streamlining Guest Experience with AI and Digitization: Insights from Francois Gouelo of Enso Connect
October 10, 2023
Join Lynell Gordon and Francois Gouelo as they deep dive into how streamlining guest communication and providing accurate responses can help amplify the guest experience. Learn how a unified messaging platform can enhance property management while creating a personalized guest experience.
In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Francois Gouelo, Co-Founder and CEO of Enso Connect.
Join them as they discuss:
- The role of AI in enhancing guest experience
- Centralizing guest data by building guest personas and history
- Offering a unified platform for all stages of the guest journey
Francois is the Co-Founder and CEO of Enso Connect. He leads a team of passionate and innovative professionals who are transforming the hospitality industry with their guest experience platform. The platform leverages smart home devices and AI communication to provide a seamless and personalized experience to homeowners, property managers, and guests while increasing efficiency and revenue.
If you enjoyed this episode, make sure to:
- Subscribe, rate, and review
- Share this episode
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
The Vacation Rental Show: How We Grow is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:
- Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
- Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
- Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty
Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.
The Vacation Rental Show: How We Grow reaches thousands of property managers worldwide. We're particularly interested in perspectives on:
- Scaling your vacation rental portfolio
- Optimizing guest experiences
- Revenue management strategies
- Industry trends and market insights