Sustaining Customer and Client Relationships with Roxann Olson, Property Manager at Voyago Vacation Rentals
May 2, 2023
Join Lynell Gordon and Roxann Olson, Property Manager at Voyago Vacation Rentals, as they discuss why building relationships with property owners is so intrinsically vital, as well as the importance of the customer experience.
In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Roxann Olson, Property Manager at Voyago Vacation Rentals.
Join them as they:
- Discuss the importance of the customer experience
- Delve into the essentiality of building relationships with property owners
- Explain why having a mentor is so helpful
Roxann also shares one of her favorite guest stories concerning utilities and a teapot!
Roxann Olson is the Property Manager at Voyago Vacation Rentals, a vacation rental company specializing in providing a worry-free, hands-off experience for owners and guests alike!
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The Vacation Rental Show: How We Grow is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:
- Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership
- Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
- Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty
Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.
The Vacation Rental Show: How We Grow reaches thousands of property managers worldwide. We're particularly interested in perspectives on:
- Scaling your vacation rental portfolio
- Optimizing guest experiences
- Revenue management strategies
- Industry trends and market insights