On this episode of The Bridge, I’m joined by Adam Weiner, Vice President of Technology at Granite. We’re talking about using AI at scale and so much more.
Granite is one of the premier telecommunications solutions providers for businesses across the United States and Canada. With unparalleled North American coverage, Granite is the leading corporate phone service provider to multi-location companies through our scalable solutions, customized to manage their clients’ local, regional, and national locations. Through long-term commercial wholesale contracts, Granite offers dial-tone, infrastructure solutions, advanced data services, broadband, and security services to their customers at significant savings.
During our conversation, we get into why we need to solve little issues so they don’t become big ones, what Granite's Edge Boot device is all about, how the company's Granite 360 platform aims to provide transparency and flexibility for customers, and what using AI to scale really looks like.
Topics covered in this episode:
● How Granite's commitment to quality service and customer experience contrasts with larger companies that may struggle with scalability and product portfolio management.
● Granite's role in access aggregation and service provision in comparison to incumbent providers.
● What Granite’s differentiation in approach looks like in practice.
● An overview of Granite's portfolio expansion from traditional services like POTS and circuit aggregation to a full suite of managed services.
● The importance of integration in modern technology solutions and Granite's role in providing end-to-end support for customers.
● The introduction of Granite's Edge Boot device: what it is, how it works, and the multiple functionalities.
● Why Granite emphasizes providing solutions that offer resiliency, scalability, and diversity across carriers for competitive prices.
● Why the integration of various technologies from different vendors is a crucial aspect of Granite's service.
● Why international connectivity presents unique challenges.
● Predictions for the coming months.
Links for this episode:
Past episode: Mark Palmer of Granite
ABOUT ADAM WEINER
Information Technology professional with an unmitigable desire to be challenged. Adam has a proven track record of delivering unparalleled results while operating at the bleeding edge of what is possible, given a set of resources/requirements. A constant desire for technical and interpersonal self-improvement drives a ceaseless engine of growth and motivation. Gaining experience in varied and complex situations to complement theoretical and practical knowledge is his current focus.
CONTACT ADAM