On this episode of The Bridge, I’m joined by Artie Chang, President and CEO of PanTerra Networks. We’re talking about running blindly into the tech revolution while still serving the needs of the people who aren't maybe so revolutionary.
PanTerra is a business-class Unified Cloud Service Provider, seamlessly delivering unified communications, team collaboration, call center, file sync & share, and business analytics through Streams, its secure, all-in-one business communications cloud solution. By offering a fully customizable, unified UCaaS and CPaaS, HIPAA/HITECH secure, multi-service cloud solution, PanTerra can significantly reduce costs, simplify IT administration, increase security, and improve employee productivity.
During our conversation, we discussed coexisting with the “big guys,” remaining committed to your own niche innovation, how hybrid work is emerging as a tool in the workforce ecosystem (not just a reaction to the pandemic), and so much more about the tech revolution that shows no signs of stopping.
Topics covered in this episode:
● How the communications landscape changed due to the pandemic; collaboration became a central feature.
● Why voice used to be the main communication feature, now collaboration tools take precedence.
● Why Artie sees a settling-out period post-revolution, with businesses evaluating solutions more thoughtfully.
● How hybrid work environments can enhance productivity and work-life balance for employees.
● Why there’s a focus on measuring productivity and work-life balance in hybrid work.
● AI's role in productivity and potential challenges.
● Why government involvement in regulating AI raises mixed feelings.
● Panterra Networks' approach to AI: focus on enhancing customer Productivity and ease of use.
● Recent changes and developments in Panterra's offerings.
● Video conferencing innovation and complexity and why Panterra's focused on simplifying video conferencing solutions for mid-market customers.
● Panterra’s emphasis on secure and compliant cloud phone systems.
● AI's robust implementation and the potential chaos due to lack of guardrails.
Promoting work-life balance to prevent burnout at Panterra.
ABOUT ARTIE CHANG
Arthur Chang is a distinguished leader with an extensive background spanning over two decades in the hi-tech industry. As the CEO of PanTerra, his visionary leadership and strategic insights have been pivotal to the company's trajectory.
Drawing on his experience as a serial entrepreneur in Silicon Valley, Arthur Chang has been an integral part of the success stories of numerous companies. His journey includes senior executive roles that have propelled growth and innovation. Before joining PanTerra Networks, Mr. Chang held the position of CEO at Cradle Technologies, where he led a multi-core multimedia DSP company to new heights. Prior to that, he held the CEO position at SoloPoint Communications, a prominent provider of telecommunications equipment to major industry players. During his tenure, Mr. Chang orchestrated the company's expansion, culminating in a successful IPO.
With a foundation that includes executive management roles in diverse technology sectors such as telecommunications, storage, server, and remote access markets, Mr. Chang brings a holistic understanding of the industry. His career began at Bell Laboratories in Naperville, IL, where he laid the groundwork for his remarkable journey. Throughout his professional journey, he has collaborated closely with Silicon Valley venture capitalists, contributing as a consultant and analyst.
Arthur Chang's expertise extends beyond leadership; he excels in areas such as talent acquisition, corporate strategy, and capital raising. With a B.S. degree in Electrical Engineering from Northwestern University, an M.S. degree in Computer Science and Electrical Engineering from the University of California, Berkeley, and an Executive MBA from the Stanford Graduate School of Business, Mr. Chang possesses a formidable educational foundation.
Mr. Chang's influence on corporate vision and product strategy is unparalleled, with a proven ability to guide businesses toward financial success. His prowess at fostering growth is complemented by his exceptional talent for recruiting top-tier executives and motivating them to excel. A seasoned entrepreneur well-versed in the startup ecosystem, Mr. Chang's acumen is complemented by his experience in working closely with boards and investors.
CONTACT ARTIE
Web. https://www.panterranetworks.com/
FB. https://www.facebook.com/PanTerraNetworks/
LinkedIn. https://www.linkedin.com/company/panterra-networks/
Twitter. http://twitter.com/panterranetwork