Practical AI: The Capacity for Good
How AI Impacts and Scales Customer Success with Ayman Husain, Director of Customer Success, Data, AI, and Advanced Analytics at Microsoft
June 7, 2023
In this episode of Practical AI: The Capacity for Good, Ayman Husain, Director of Customer Success, Data, AI, and Advanced Analytics at Microsoft, joins James Diel to explore how AI can impact your customer success strategy and help scale your efforts.
In this episode of Practical AI: The Capacity for Good, Ayman Husain, Director of Customer Success, Data, AI, and Advanced Analytics at Microsoft, joins James Diel to explore how AI can impact your customer success strategy and help scale your efforts.

Ayman is a technologist and technical architect specializing in modern application design, infrastructure, and hyper-scale data center solutions and leverages innovative AI technologies to solve business problems.

Before Microsoft, Ayman worked at Slalom Consulting for over half a decade as the Practice Area Lead for Cloud and Infrastructure Solutions and the Practice Area Lead for Office 365 and Infrastructure Solutions.

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Previous guests include: Shep Hyken, Chief Amazement Officer at Shepard Presentations, Annette Franz, Founder and CEO of CX Journey, Charles Schiele, Cloud Engineer at Google,  Ian Golding, CEO and Founder of Customer Experience Consultancy, Dan Gingiss, Chief Experience Officer at The Experience Maker,Ayman Husain, Director of Customer Success, Data, AI, and Advanced Analytics at Microsoft

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