The hospitality industry is undergoing a shift as technology and AI reshape traditional roles. Positions like night auditors and reservation agents are changing. This week Matt caught up with George Barker, Senior Director of Communications, to see what it takes to thrive in this new landscape.
The takeaway? The industry must rethink education and hiring, placing greater value on curiosity, adaptability, and human connection.

Learn more about the podcast here: https://hubs.ly/Q0350wrf0

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