Software vs Real-Life: Practice vs Theory in Product Development
Beating the competition in payments: the role of network effects | Diego dos Santos, Director of Product Management, Mastercard
May 17, 2024
In this episode of Building Globally: Lessons in Enterprise Product Growth, host Adam Stead is joined by Diego dos Santos, Director of ‘pay-by-bank’ Product Management at Mastercard. Together, they discuss product growth strategies for international software products.
In this episode of Building Globally: Lessons in Enterprise Product Growth, host Adam Stead is joined by Diego dos Santos, Director of ‘pay-by-bank’ Product Management at Mastercard. 

Together, they discuss:


Diego has been a Director of Product Management at Mastercard for four years now, after three years at Zonal Retail Data Systems. His career in product and business development has seen him live everywhere from São Paulo to Scotland.

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About Software vs Real Life

Software vs Real Life is a conversation series about the gap between how software is supposed to work and what actually happens when it meets the real world.

We speak with product leaders about the unexpected behaviours, local realities and wonderfully unpredictable circumstances that challenge the assumptions behind the products we build — and what those moments can teach us about building better software.