On this episode of The Bridge, I’m joined by Zachary Grant, Vice President of Solution Architecture and Engineering at MetTel. We’re talking about hybrid workforce solutions and so much more.
MetTel is a leading provider of customized, integrated, and managed communications solutions for enterprise customers. By converging all communications over a proprietary network, MetTel enables enterprise companies to easily deploy and manage technology-driven voice, data, wireless, and cloud solutions nationwide. With the most comprehensive offering, the highest quality customer care and project management, and the ability to completely manage, maintain, and secure your communications needs, their portfolio of customer-centric solutions boosts enterprise productivity, reduces costs, and simplifies operations.
During our conversation, we discussed Zachary’s journey with hybrid workforce solutions during the pandemic, service
aggregation and the heavy lifting that goes along with it, the new hybrid economy, decommissioning POTS, and other topics.
Topics covered in this episode:
● Zachary's journey to MetTel.
● An overview of MetTel's unique value proposition, aka their "superpower."
● Why MetTel believes that effective measurement, monitoring, and management of data are crucial.
● How MetTel aims to simplify and normalize the customer experience, offering engineering expertise to create plug-and-play solutions.
● The challenges of replacing traditional copper-based POTS (Plain Old Telephone Service) lines with modern solutions, offering appliances that translate digital signaling to analog for legacy systems.
● How MetTel's approach aligns with the changing landscape of networking, where centralized headquarters are no longer the focus, and businesses require intelligent, flexible, and optimized network solutions.
● Why making the transition to modern alternatives essential for businesses.
● How the urgency to replace legacy copper-based POTS lines has increased due to FCC pressure and high costs, making MetTel's solutions more relevant.
● How MetTel embraces a hybrid work model but recognizes the value of in-person collaboration in the office.
- Why Zachary predicts an economic downturn in the next 12 to 18 months.
ABOUT ZAC GRANT
I’m on the Executive Leadership Team for Metropolitan Telecommunications (MetTel) overseeing both commercial and government engineering design for voice, data, and digital security. I have over 20 years of technical experience in many verticals, including Financial, Healthcare, Law Enforcement, and General Telecommunications. I currently work with many of the country’s largest fortune 500 sized organizations on integrated solutions that has successfully revolutionized their business communications and I.T methodologies.
I hold current and previous certifications as a Digital Forensics Investigator, Checkpoint Security Expert, Cisco Security Analyst, New Mexico Law Enforcement Certificate, and many more recognized achievements from companies like Nortel, FEMA, AOTMP, Sniffer PRO, & EHealth.
Previous to leading MetTel’s customer facing technology initiatives, I worked in the IT Management team for Sun Healthcare Group, now Genesis Healthcare; responsible for all of their network, voice, and network security at over 320 medical facilities and six ancillary support companies.
Colleagues and business partners know me as a highly creative Engineer who can always be trusted to come up with a new and innovative approaches. Client’s business comes first, and I am dedicated to building solutions that best fit their needs.
I have a BA from Saint Leo University and am currently working on my Juris Doctor. I am currently not pursuing new opportunities. I can be reached either through this profile or by phone at 801-842-1663.
CONTACT ZAC
Web. https://www.mettel.net/leadership/zachary-grant/
LinkedIn. https://www.linkedin.com/in/zachary-grant-195b3116